Sumac London Ltd.

Welcome to Sumac's privacy notice. This privacy policy sets out how Sumac uses and protects your data and any information that you provide when using this website. Sumac are committed to ensuring that your privacy is maintained and protected. All private information that is provided when using the website will be used only in accordance with the terms that this policy sets out.

Who We Are 

Name: Sumac London Limited

Address: 27 Old Gloucester Road, London, WC1N 3AX, GB

E-mail: hello@sumaclondon.com

Should you have any questions about our privacy policy, or wish to amend or delete any of your personal information, please contact us here; hello@sumaclondon.com

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

The type of personal information we collect

We currently collect and process the following information: 

  • Personal Identifiers: Name, email, address, phone number

  • Financial Data: This includes payment card details. This is used solely for transactions. We do not store or retain any financial information from our customers. We process payments through a 3rd party payment gateway.

  • Technical Data: This includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  • Profile Data: This includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.

  • Usage Data: This includes information about how you use our website, products and services.

We also collect and use Aggregated Data such as statistical or demographic data for the purpose of optimising our offering to our customers. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy notice.

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

Your consent: You are able to remove your consent at any time. You can do this by contacting hello@sumaclondon.com

Your data protection rights: Under data protection law, you have rights including:

Your right of access: You have the right to ask us for copies of your personal information.

Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.

Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.Please contact us at hello@sumaclondon.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at hello@sumaclondon.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk 

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